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Help shape the future of digital services at Children's Hospice South West
At Children's Hospice South West (CHSW), we believe every baby, child and young person with a life-limiting condition deserves the very best care, and technology plays a vital role in helping us deliver that care.
We're looking for a Digital & IT Technical Project Officer to join our IT team and support the delivery of a wide range of digital and infrastructure projects across the organisation. This is an exciting opportunity for someone who enjoys combining technical knowledge with project coordination, stakeholder engagement and continuous improvement.
Working closely with our IT Technical Project Manager, you'll play a key role in delivering technology projects that improve systems, strengthen infrastructure, enhance security and support our Digital by Design ambitions.
About the role
No two days will be the same - You will:
- Support the planning, coordination and delivery of technical projects and workstreams
- Help gather and translate business requirements into practical technical solutions
- Coordinate activity across internal teams, suppliers and managed service partners
- Assist with testing, implementation, documentation and service transition activities
- Support infrastructure refreshes, migrations and technology improvements
- Contribute to digital innovation, including Power Platform, automation, reporting tools and AI-enabled solutions
- Help ensure projects are delivered securely, efficiently and in line with organisational standards
- Build positive relationships with colleagues across care, retail, fundraising and support services
About you
We're looking for someone who can combine technical understanding with strong organisation and communication skills.
You'll ideally have experience of:
- Supporting or coordinating IT and digital projects
- Working with infrastructure, cloud-based services or business systems
- Microsoft technologies, including Microsoft 365 and Azure environments
- Managing relationships with suppliers and technical partners
- Producing clear documentation, reports and implementation plans
- Gathering requirements and supporting testing and deployment activities
You will be:
- Organised and proactive
- A confident communicator who can explain technical concepts clearly
- Comfortable working with a variety of stakeholders
- Able to identify risks, dependencies and opportunities for improvement
- Passionate about technology and continuous learning
- Committed to providing excellent customer service
What we offer:
Earning from between £30,034 - £32,695 per annum, you will also benefit from:
∎ 33 days (plus bank holidays) holiday entitlement, which increases with service
∎ enhanced sick pay scheme rising up to 6 months full and 6 months half pay
∎ personal pension scheme with 7% employer contribution
∎ family friendly policies, with enhanced maternity/adoption pay
∎ occupational health, wellbeing and counselling services and employee assistance programme
∎ group life insurance scheme
∎ training and development opportunities
∎ environmental and green agenda
∎ a supportive and inclusive environment
∎ a chance to make a real difference
We value our staff and offer an excellent working environment with an enthusiastic and committed team. Your work makes a real difference to short and precious lives.
Closing date: 23 November 2026
Anticipated interview date: 30 November 2026
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314.
